Shipping fees are based on actual cost to ship packages (this includes packaging, insurance and USPS shipping fees). I do not incur any profits from shipping fees!
I ship as soon as I can using USPS. Shipping can take from 2-7 business days for domestic shipping. Every order will have a tracking number (or sometimes two for multiple items). Due to high volume at the SF shipping facility, occasionally some packages are not scanned when they depart the city. Though this is frustrating, a lack of update once the shipping notice has been sent does not always mean the package is lost. I will do my best to follow up if your package is delayed, but please understand I have no control over the postal service.
According to USPS, shipping times are just an estimate and Standard or Priority shipping timelines are not a guarantee. However, I do everything in my power to ship orders as soon as possible. Please understand that once packages are in the hands of USPS, I have no control over the process. Thank you!
****International Buyers – Please Note:*****
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility and cannot be paid beforehand. Please check with your country's customs office to determine what these additional costs will be prior to buying.
In addition, first class international shipping can take from 10-31 business days to arrive (depending on where it is being shipped) and cannot be tracked beyond the US with standard shipping. If you want an order in certain time, please order AT LEAST 10 business days in advance. Thanks!
RETURN & EXCHANGE POLICY
Mistakes happen and I really want you to be happy with your product. If there are any defects with your item, or you need to return for any reason, please message me and I'll be happy to work something out to the best of my ability. Once an item is returned to me (unopened or in acceptable condition) I will refund the order within the next few business days.
Unfortunately, for custom orders, I cannot make any refunds or exchanges.
I do my best to represent colors of my prints, however, due to monitor differences and printing calibrations, there may be slight variations in printed colors.